Reading this post I wanted to know what turndown service was about too, so I googled it.
I think the turndown and the chocolate are just to get them in the room and replenish the toiletries and towels if you have used them that morning - this avoids people calling the rest of the night for this stuff so they can pare down the housekeeping staff for the evening.
I think its also the easiest tip money in the hotel housekeeping business.
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Reading this post I wanted to know what turndown service was about too, so I googled it.
I think the turndown and the chocolate are just to get them in the room and replenish the toiletries and towels if you have used them that morning - this avoids people calling the rest of the night for this stuff so they can pare down the housekeeping staff for the evening.
I think its also the easiest tip money in the hotel housekeeping business.